The NDIS and aged care sectors need better software. We help founders build compliant, accessible apps that actually improve life for participants and providers.
Free 45-minute strategy call. No pitch, no pressure.
The NDIS and aged care sectors are crying out for better technology. Providers are managing participants across spreadsheets, phone calls, and disconnected systems. Support workers are filling in paper forms at the end of long shifts. Participants and their families have no visibility into how their funding is being used. The founders who build software that fixes these problems are building genuinely important businesses, and the market opportunity is substantial.
Compliance in NDIS software runs deeper than most sectors. The Australian Privacy Act applies to sensitive health and disability data with strict requirements around collection, storage, and access. The NDIS Quality and Safeguards Commission sets standards for record-keeping and participant rights. We map your specific compliance obligations during Inception and design the product architecture to support them, so you're not retrofitting compliance after the fact.
NDIS platforms typically serve multiple user types with very different needs — participants who want to understand and control their supports, support workers who need simple tools to document their work, plan managers tracking budgets and invoices, and administrators managing the provider organisation. Designing for all of these audiences simultaneously requires careful prioritisation. We help you sequence the build so the most critical workflows are live first.
Accessibility is a genuine requirement in NDIS and aged care apps, not a checkbox. Many participants have physical, cognitive, or sensory disabilities, and many aged care users are older adults who may be less comfortable with technology. We apply WCAG 2.1 accessibility guidelines throughout the design process and build interfaces with larger touch targets, high contrast, clear typography, and reduced cognitive load.
Participant management, provider portals, support worker tools — connected and compliant.
We build participant management portals, support worker scheduling and rostering apps, provider management platforms, NDIS plan tracking tools, service agreement and progress note systems, aged care resident management platforms, and family communication portals. Most require multiple user roles — participants, support workers, plan managers, and administrators — with different access levels and workflows.
NDIS compliance touches data privacy, record-keeping obligations, support worker documentation, and service agreement management. We build apps that meet the Australian Privacy Act requirements for sensitive health and disability data, and design workflows that support compliant record-keeping without adding administrative burden. Your regulatory obligations are mapped during Inception and designed into the product architecture.
An NDIS platform with participant management, support worker scheduling, and progress note documentation typically costs between $80,000 and $300,000. Platforms with plan management billing, NDIA claims processing integration, or complex multi-provider networks sit at the higher end. We scope everything in Inception and give you a fixed price before development starts.
The NDIA provides APIs for registered providers to submit claims and check plan balances. We assess integration requirements during Inception and build the necessary connections where they're available. Some integrations require NDIA registration and approval as a prerequisite, which we help you navigate.
NDIS and aged care apps are often used by people with physical, cognitive, or sensory disabilities, as well as older users who may be less comfortable with technology. We apply WCAG 2.1 accessibility guidelines as a baseline, design with larger touch targets and clear typography, and test with the specific user cohorts your app is built for. Accessibility is a design requirement, not an afterthought.
An NDIS platform with participant management, support worker scheduling, and documentation typically takes 16 to 22 weeks from first call to launch. Platforms with complex billing workflows, NDIA integrations, or multi-provider networks take longer. We build iteratively, getting core participant and worker workflows live before adding billing and reporting complexity.
Book a free 45-minute game plan call. We'll map out your participant and provider workflows, compliance requirements, and what a realistic path to launch looks like.